I'm sorry about the issue. Is there any error or message when connecting the phone to your Wi-Fi / wireless network name?
What's the model of your Cisco router?
If you connect the desktop or the laptop to the cisco router with an Ethernet / network cable, does internet work or not on the computer?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.