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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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The phone nomber associated with my yahoo account is no

Customer Question

the phone nomber associated with my yahoo account is no longer active, how can i change my information if ive forgotten my password ***** cant access my email?
Submitted: 9 months ago.
Category: Email
Expert:  arsufi2002 replied 9 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 9 months ago.

You know its a difficult job to retrieve email account once you lost the recovery Email/Mob number

Expert:  arsufi2002 replied 9 months ago.

By the way, is there any other device which you have still access to same email like mobile / Tablet / Laptop

etc

Expert:  arsufi2002 replied 9 months ago.

Besides share the email id

Waiting for your reply

Customer: replied 9 months ago.
I need Yahoo to send code to my new phone can u help me with this? my phone # ***** *****
Customer: replied 9 months ago.
Customer: replied 9 months ago.
r u there
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
well i guess u cant help me, and i paid $42 for this. thank u so much
Customer: replied 9 months ago.
why has no one answered my question?
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  arsufi2002 replied 9 months ago.

Dear *****ny,

I still can't find your email id.

Please share email id

Thanks

Customer: replied 9 months ago.
Expert:  arsufi2002 replied 9 months ago.

Thanks for reply..

ok, you already mentioned you have not access to mob( 3** ***92)

But let me know if you have access to below email ID

d*********@******.***

If so, please share complete email id.

waiting for your reply

Thanks

Customer: replied 9 months ago.
no, i just tried to open it it and yahoo said they didnt recognize it.
Expert:  arsufi2002 replied 9 months ago.

Would you please share recovery email id please (d*********@******.***)

Thanks

Customer: replied 9 months ago.
Expert:  arsufi2002 replied 9 months ago.

Dear *****ny,

I am waiting for your reply..

Please open your secondary email(*****@******.***). You can see a reset code from yahoo. Please share it asap as it may get expire after few minutes..

Thanks

Expert:  arsufi2002 replied 9 months ago.

We are in last phase, if you got the reset we will able to reset password

Have you got the reset code.

Still waiting for your reply

Customer: replied 9 months ago.
I told you that Yahoo does not recognize the***@******.***, therefore I cant get the reset code.
Expert:  arsufi2002 replied 9 months ago.

what about this mob number.

(3**) ***12

Customer: replied 9 months ago.
no its not activeeither
Customer: replied 9 months ago.
the only mob number i have active is(###) ###-####now, since i relocated.
Expert:  arsufi2002 replied 9 months ago.

Dear *****ny,

I appreciate your patience.

At this point i am afraid that i can't assist you further since we have no access to any of the recovery methods provided by yahoo.

It would be better if you contact yahoo support and see if they can help us on this

1-***-***-****

1-***-***-****

1-***-***-****

Please update status

Thanks

Expert:  arsufi2002 replied 9 months ago.

Hello Danny,

Have you called yahoo support?

Did it help you

Please reply

Expert:  arsufi2002 replied 9 months ago.

Greetings Danny..

Have you got positive result from Yahoo..

Please update me the status

Regards,

Fiyaz