Need Help With Email? Ask Your Email Questions Online
Would you be okay if I connected to your computer and viewed the issue then fixed it for you?
I am sending you the remote offer now (it can take 1-2 minutes to appear). Please accept the offer, if you wish to have me connect to your computer.
This is the first response that I have heard back from you -- Do you not want to do the remote services option?
Sure, no problem.
Click on Start then Control Panel then View by: Small Icons (top right) and select Programs and Features
In the list, select Eudora and click on CHANGE then REPAIR
After the repair is finished, open Eudora and try again.
Hold down ctrl and shift on the keyboard while going to Tools → Options. A dialog box will pop up asking you if you would like to reset your Eudora settings. This should reset all Eudora settings other than your mail server account options.
Close Eudora then reopen and try again
Do you wish to continue? I would be more than happy to connect to your computer and fix the issue for you.
Okay, thanks :)