I'm sorry about the issue. Is there any error or message when following the instructions from Yahoo help?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Besides the iPad, do you also have a Windows or Mac computer?
Can you please tell me what happens when you follow the instructions from Yahoo help? Is there any error or message?
Please reply at the box below. Thank you.
OK, please let me know the followings:
What's the error or message when trying to access your yahoo email address at the yahoo.com website?
For the security question from Yahoo, what's your father nickname?
Are you still having issues with this?