Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
It shits outlook or windows mail that you are using to check mail? It could be a few things, miss config, or too much mail in the indox. Can I remote in and take a look as well as give you a call Susan? It's still risk free if I'm not able to get it done for you.