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Ask Kamil Anwar Your Own Question

Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 4536
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I want to send an email to china, but my email keeps

Customer Question

I want to send an email to china, but my email keeps rejecting it?
JA: Got it. The Email Technician will be able to help you. Tell me a bit more about what's going on so he can help you best.
Customer: It say it is underliverable
JA: Are you ready to speak with the Email Technician now?
Customer: yes
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Email
Expert:  Kamil Anwar replied 9 months ago.

What does the delivery report says?

Customer: replied 9 months ago.
Undeliverable: Its Brant
***@******.***
Reply|
To:
Thu 2/25/2016 10:35 PM
To send this message again, click here.
This is an automatically generated Delivery Status Notification.Delivery to the following recipients failed.
Expert:  Kamil Anwar replied 9 months ago.

Please paste the complete message.

Customer: replied 9 months ago.
Undeliverable: Hi Dishan
***@******.***
Reply|
To:***@******.***; Thu 2/25/2016 9:49 PM
To send this message again, click here.
This is an automatically generated Delivery Status Notification.Delivery to the following recipients failed.***@******.***
Expert:  Kamil Anwar replied 9 months ago.

This mailbox doesn't exists ******@******.****

Customer: replied 9 months ago.
is there a format for china?
Expert:  Kamil Anwar replied 9 months ago.

No, emails are sent the normal way as it would be sent to any other email address but from what i see is that this email address doesn't exists which is why you're getting the fail report.

Customer: replied 9 months ago.
Is the company saliyun.com correct?
Expert:  Kamil Anwar replied 9 months ago.

Technically, the domain saliyun.com also doesn't exists.

Customer: replied 9 months ago.
I was talking to a girl from there and we both were trying to send emails but both failed.
Customer: replied 9 months ago.
how about aliyun.com?
Expert:  Kamil Anwar replied 9 months ago.

aliyun.com exists

Customer: replied 9 months ago.
Expert:  Kamil Anwar replied 9 months ago.

Unfortunately, can't check like this you will need to send an email to test it. If it fails, then the mailbox doesn't exists.

Customer: replied 9 months ago.
ok, so I just need to verify with her about the personal part of the email is correct?
Expert:  Kamil Anwar replied 9 months ago.

Yes, that's right or just ask her to give you her full email address.

Customer: replied 9 months ago.
Can you tell me what I was charged or will be?
WHen do I need to cancel to avoid charges?
Expert:  Kamil Anwar replied 9 months ago.

Unfortunately, since i am a technician only here i cannot assist with charges / billing issues but you can e-mail the billing on***@******.*** to find out. Also, if you can take a second to rate my service by clicking the star icon that will be greatly appreciated.

Customer: replied 9 months ago.
THanks for you help. THat is all tonight.
Expert:  Kamil Anwar replied 9 months ago.

Welcome. Also, if you can take a second to rate my service by clicking the star icon on the top right that will be greatly appreciated.