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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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When I got to work today two of my VIP files were missing

Customer Question

Hi, When I got to work today two of my VIP files were missing from my email. We use Imap so they should be accessible but how do I retrieve them?
Submitted: 11 months ago.
Category: Email
Expert:  Dustin replied 11 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

As far as payment, if we cant help you, then you will be entitled to a full refund. All you have to do is message me and I will send you the refund request link.

Now, as far as the issue at hand. Lets start with your mail account.

Who is your mail account with.. Gmail, aol, yahoo, etc ?

Also, what email program do you use to access your imap account. mac mail, outlook 2013, thunderbird, windows mail, etc ?