Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Cindy, losing a gmail password ***** be a fairly large problem, depending on how the account was set up. IS there an alternative email contact on this account or cell? We can try getting back on our own, but there is no way google will unlock it for you themselves, that's not how it works.