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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Try to type in my password and nothing happens

Customer Question

Try to type in my password ***** nothing happens
Submitted: 9 months ago.
Category: Email
Expert:  Quiksilver07070 replied 9 months ago.

Hello and thank you for choosing JUSTANSWR.com

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Im very sorry to hear you are having so much trouble.

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What is the password *****? Is it for a website login?

Is it for a Email login?

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When was the last time your password *****?

Customer: replied 9 months ago.
Two days ago it still worked. I'm just trying to log onto the computer to check e-mail.
Expert:  Quiksilver07070 replied 9 months ago.

Okay, so you need to check a few different things to make sure you are not making any mistakes when entering the password.
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First, is the CAPS Lock button. Make sure it is NOT turned on. This will make all your letters you enter Capital letters, which can make your password ***** work.
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Second, you want to make sure you are not trying to login to the wrong account. Make sure the account you are trying to login to is the correct account.