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Ask Cory Your Own Question

Cory
Cory, Support Technician
Category: Email
Satisfied Customers: 3286
Experience:  5+ years of email experience
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How do you delete a yahoo email account when the

Customer Question

How do you delete a yahoo email account when the verification code is being sent to a different mobile number?
Submitted: 9 months ago.
Category: Email
Expert:  Cory replied 9 months ago.

Welcome, I am Cory.

Are you able to login to the account?

Customer: replied 9 months ago.
Expert:  Cory replied 9 months ago.

Please login to your account an go to the Account Security page here. - https://login.yahoo.com/account/security You should be able to change the phone number on the account.

Please let me know if this fixes the issue.

Customer: replied 9 months ago.
It appears now that I can't log into my acccount.
Expert:  Cory replied 9 months ago.

It probably wanted you to verify your login. When did you login last?

Customer: replied 9 months ago.
I can actually login using the MyMail app.
Expert:  Cory replied 9 months ago.

Can you get to the account details though?

Customer: replied 9 months ago.
Unfortunately no.
Expert:  Cory replied 9 months ago.

Please click https://login.yahoo.com/account/challenge/username to try to reset the password.

Customer: replied 9 months ago.
My Yahoo account is linked to my wife's mobile number I have discovered. So I'll need to wait until she gets home so I can receive a text verification from Yahoo to cancel it.
Sorry to bother you with this.
Expert:  Cory replied 9 months ago.

Ok

Expert:  Cory replied 9 months ago.

Let me know if you need help with anything else