How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

When I attempt to log in to my account It says info

Customer Question

When I attempt to log in to my account It says info incorrect and then asks if you want info sent to your phone or email I answer and they say sending to a phone number I never heard of
recently I upgraded the info on my account so now I cannot even log in and also I have a new bank acct to link to me account and they will not let me delete old bank account and I do not even have that account anymore what should I do?
Submitted: 11 months ago.
Category: Email
Expert:  Tim replied 11 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Expert:  Tim replied 11 months ago.

getting locked out of an account really sucks. I can explain why it happens, and how if possible to get it back.