Hello, my name is ***** ***** I will do my best to assist you.
First, let me clarify a question you asked earlier. There is no phone number by which you can contact google.
However, if youd like to speak to me over the phone about this issue, we can arrange that.
With that being said, I can also connect to your computer directly and solve the issue myself, on screen. We can connect via a secure remote connection, which will save us both some time and headache. So let me know if thats something you want to try.
I will be online for the next 6 hours tonight. If another time would work better for you, I will be working normal business hours and nights the next 8 days.
Please respond when you can and let me know when you would like to continue.
Senior Technician and Network Switching Systems Operator / Maintainer.