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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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My name is ***** ***** my gmail account is nowautomatically

Customer Question

my name is ***** ***** my gmail account is nowautomatically converting pdf files to word. I clicked on something by accident. how do I stop this from happening.
JA: Thanks. Can you give me any more details about your issue?
Customer: when I set up my gmail account with windows 10 a box came up saying automatically convert attachments from pdf to editable word document and i accidentally clicked do i stop this from happening
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Email
Expert:  Cris replied 1 year ago.

Hi, thanks for using I am Cris.

Expert:  Cris replied 1 year ago.

Hi, did you still want assistance with your issue?