Is it on your computer and which operating system is it?
Is there any e-mail address showing up on the login screen?
What is it?
Do you have access to the phone number ending in 50 and if a text is sent to this number, will you be able to receive it now?
an email has been sent to to his AOL address, can you access it now and look for an email from Microsoft, and type me the code they've sent.