How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Yesterday, I had Windows 10 installed. Today, I cannot

Customer Question

Yesterday, I had Windows 10 installed. Today, I cannot access my original Gmail account that I have had for over 3 years. I want the original account back NOW. Thank you.
Submitted: 9 months ago.
Category: Email
Expert:  Randy Computer Tech replied 9 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that happened.

What is the gmail address please?

Do you know the password?