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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My e mail has been hacked. I changed the password, but now I

Customer Question

My e mail has been hacked. I changed the password, but now I cannot retrieve any of my emails that were glad in folders. if I click on a folder the e mail in it completely disappears.
Can you help me?
Submitted: 9 months ago.
Category: Email
Expert:  Dustin replied 9 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Im sending you an offer for a secure remote connection. With that, I will be able to connect to your mac from here, and then I can work on this issue directly and solve it for you while we speak in chat or over the phone.

Once this offer is accepted, I will send the connection steps.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.