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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am having trouble with my gmail account - since switching

Customer Question

i am having trouble with my gmail account - since switching to Flight mode on Thursday and some help with settings from an Optus person I have not been able to access email from my IPhone or IPad. Now Optus tells me I should have been speaking to you from the outset.
Help!
Submitted: 9 months ago.
Category: Email
Expert:  Jess M. replied 9 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues with your Gmail account. Are you only accessing your Gmail using your gadgets? (iphones, ipads). Do you also access it using your computer?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess