Need Help With Email? Ask Your Email Questions Online
Hello. My name is ***** ***** I will be assisting you today.
What is your email account, do you have a phone number tied to it?
If not you'll have to create a temporary account so Google has a way of reaching you about restoring your account.
Go here https://www.google.com/accounts/recovery/
I don't know password *****> enter email / continue --> I don't know last password *****> have them send a text message to your phone
What does it say? Does it give you a link to fill out questions? If so you'll need to create a new temporary email account so they can contact you.
Try going through this process here https://support.google.com/accounts/contact/disabled2
Checking in to see if you still need help with this issue, if so please reply at your convenience.
ok sounds good, thanks for the update