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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9267
Experience:  Computer Technician
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You sent a temporary password, but it still says wrong

Customer Question

You sent a temporary password, but it still says wrong password ***** my ****@ ****. I'm about to give up!
Submitted: 9 months ago.
Category: Email
Expert:  Randy Computer Tech replied 9 months ago.

I will get a code sent to your phone., then you will need to let me know what the code is as soon as you get it. Then I can send you a working password. Let me know the last 4 digits of your cell number please?

Customer: replied 9 months ago.
Cell pH.****-****-****
Customer: replied 9 months ago.
Surprised @ my Visa card. (Not taken)
Expert:  Randy Computer Tech replied 9 months ago.

It is usually typed incorrectly or your card services sometimes flags consecutive transations.

Expert:  Randy Computer Tech replied 9 months ago.

Let me know the code as sion as you get it please.

Reply here with the code

Customer: replied 9 months ago.
OK.
Expert:  Randy Computer Tech replied 9 months ago.

did you get the code yet?

Customer: replied 9 months ago.
Expert:  Randy Computer Tech replied 9 months ago.

Okay, let me know the code please.

Reply here with the code.

Expert:  Randy Computer Tech replied 9 months ago.

I need the code in order to reset the password. The code is time sensitive and will expire soon.

Reply to me here with the code please.