I'm sorry about the issue. What kind of account is it, such as email account?
What exactly have you tried? Is there any error or message?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you.
My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this, if you still need help. Please let me know.