How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I can't get mail from one of my gmail accounts

Customer Question

I can't get mail from one of my gmail accounts
Submitted: 11 months ago.
Category: Email
Expert:  Quiksilver07070 replied 11 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

Im very sorry to hear you are having so much trouble....but i need some more information first before i give you any suggestions or answers.

.

First, when you say you cant get mail, what do you mean?

  • YOu cant login to that particular Gmail account?
  • Email that is sent to that particular Gmail account never gets received by your inbox?
  • Th Email that gets sent to that particular Gmail account....does it get returned as undeliverable?

Can you give me the exact progression that led you to believe that you Gmail account is not working?

Like did you send yourself a TEST email, and it never got to that particular Gmail account?

What is the exact issue?