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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I do not have the same email as i did sign in with do not

Customer Question

i do not have the same email as i did sign in with do not know old email or password
Submitted: 9 months ago.
Category: Email
Expert:  Quiksilver07070 replied 9 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

Okay, so you don't know your Email password.....and you also do not know your Email address EITHER???!!!

.

Is that correct?

Customer: replied 9 months ago.
i just want to make this email my email add and want to pick a new password
Customer: replied 9 months ago.
i can not change cause i do not know the old ones
Expert:  Quiksilver07070 replied 9 months ago.

I understand what you WANT to do, but unfortunately without the proper information, it is impossible.

.

Unless you can remember the Email address, then there is nothing anybody can do.

Expert:  Quiksilver07070 replied 9 months ago.

can you ask somebody who you sent an email to, (from the email account that you cant remember) what your email address is?

If you SENT an email to somebody (anybody who you can contact) and ask them to look where the email cam from, then you will have your Email address.

Then we can work on getting the password.

But we HAVE to start with the email address.

Customer: replied 9 months ago.
can u try***@******.***
Expert:  Quiksilver07070 replied 9 months ago.

Sorry, *****@******.*** does NOT exist as an email address in Google. So thats not it

That is NOT the correct Email.

But since it is NOT recognized, we COULD create it, and then you would have this as an email address.

.

Would you like to have THIS as your email address? (*****@******.***)

Customer: replied 9 months ago.
if we us***@******.*** that is my email now can we us it as my email add for our time so i can get into the site and get a newpass word