Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your email.
How do you access your email is it through web browser or using email client like outlook or thunderbird.
have you tried other browser like Chrome or Internet explorer.
Hi, I am sorry about the billing issue however we as an expert do not have access to customer billing info. I would suggest you to contact customer care for any billing question. Justanswer is a paid support site however when you posted your question on the 17 Feb 2016, 5:15 PM i have acknowledged your question within 7 mins and have not received reply from your side however just received, Posting question need a deposit however you money is save and it in your justaswer deposit account it will only be released when you are satisfied with the answer to the question you have posted.