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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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The new app yo forced me to install does not work. Please

Customer Question

The new app yo forced me to install does not work. Please restore my email to the way it was.
JA: Got it. The Email Technician will be able to help you. Tell me a bit more about what's going on so he can help you best.
Customer: I can't open my email with the new app. I just want it back to the old format.
JA: Is there anything else the Email Technician should be aware of?
Customer: That's all I want.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Harold Hanna replied 1 year ago.

What email application were you using previously?

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