Hello and thank you for choosing JUSTANSWER.com
Your WiFi password ***** easily be reset by having access to the Wireless device that is broadcasting the signal.
SO....you need to locate the WiFi emiting device, and typically this is very near or in close proximity to, your cable or internet modem.
It might actually be the same unit.
Once you have located it, please tell me, the make and model of the wireless emiting device.
For Example....is it a Linksys SB300?
Is it a Comcast Surfboard?
Hi Gerri, are you still in need of help on this request you made about the WiFi Password *****?
If so, just respond to me here in this chat session, and we can continue to resolve the issue.