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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Need to get a "reset code" from yahoo to set new password.

Customer Question

need to get a "reset code" from yahoo to set new password ***** I've done this numerous
times with yahoo in 15 years of use but after I fill out their for to for "reset code" and
click "text me with code", they fail to respond every time I repeat request. Can you
advise without a $45 charge? ? ***@******.*** 407/757-8482 cell ph
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

I just sent your phone a text message with a code, see if you got it.

It may be that Yahoo is blocking access to resetting the account due to numerous attempts.

If you've logged into your Yahoo account from this computer before and simply forgot the password ***** can try locating the password ***** your computer.

Please reply using the box below.

Regards,
Martin

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