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Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 4918
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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My laptop with Windows 7 was hacked in January 2016. The

Customer Question

My laptop with Windows 7 was hacked in January 2016. The hacker encrypted all of my document files. The notice they sent said they would provide a private code to me so I could decript the files. For $1,000.00.
Is there anything I can do to correct this problem and prevent encryption in the future?
Submitted: 9 months ago.
Category: Email
Expert:  Shefin replied 9 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Check the links below.

https://askleo.com/how-do-i-decrypt-files-encrypted-by-ransomware/

2 : http://blog.rackspace.com/dont-be-held-hostage-by-ransomware-hackers/

Thank you.

S H E F I N

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