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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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10 was installed last night, I want things back, I can't get

Customer Question

10 was installed last night, I want things back, I can't get email or anything. my name is ***** ***** Dillon
JA: Thanks. Can you give me any more details about your issue?
Customer: only things I get is "downloads" or when something will start, can't get email, I wish I had not download the 10. I am 88 yrs old and I was doing just fine till last night.
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Email
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 9 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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