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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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My ipad was stolen, approximately 3 days ago. I have been

Customer Question

my ipad was stolen, approximately 3 days ago. I have been traveling and using my computer instead of my ipad and tonite I noticed the ipad was gone. I checked emails only to find I was unable to sign onto any of my 3 email accounts, and facebook.....all the passwords had been changed.
I did contact the bank but I don't know what else to do. PLEASE HELP
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

As the first step we will see if we can locate the iPad.

Go to www.icloud.com

Sign in with your Apple ID, click on Find my phone and tell me if you can see the location of the iPad please.

Customer: replied 1 year ago.
I am unable to sign in
Expert:  Richard replied 1 year ago.

ok, can you attempt to reset your password ***** my link below please.

https://iforgot.apple.com/password/verify/appleid#!&section=password

Once the password ***** been reset, use this new password ***** sign in.

Let me know how you go please

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