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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I haven't received any emails since early this evening. I

Customer Question

I haven't received any emails since early this evening. I had someone send me an email and nothing . I deleted the account and put it back in and still no new emails. Help!
Suzanne Keen ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Are you currently able to use your hotmail email at the hotmail.com website or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,