How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cleaned some browsing storyMgodzac then could not get back

Customer Question

I cleaned some browsing historyMgodzac then could not get back into gmail. I set up a new email and now have a new email address. My old one when i tried loading gmail again said once again my old email address is being used by someone else. I need this fixed since I am waiting for disability papers. My old address I need is [email protected],com. The current wrong one is michaelterryklg123.com The same as my recovery number
HELP
Mike Godzac (###) ###-####
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What is the error or message when signing in your old gmail email address?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

Related Email Questions