Hello Amy how are you this evening.
OK I understand. When was the last time you accessed this email account? Do you have access to it with any other device, such as a phone, another computer, or tablet?
When was the last time you had access to the account?
How long ago did you last have access?
I am here. Did you set a primary email?
OK let me look into account recovery options. Do you remember on the account who any of the previous emails were from or information contained in them?
OK. Is there any specific reason you want access to that specific account? The reason I ask is if you have not used it much, it is easy to just create a new account. Since this is almost 2 years old, and you didn't have any information that you remember stored in the emails, it will be very difficult to recover it. We can still try, but depending on your goal, it may just be easier to get a new email.
OK I understand. I want to give you the best service, but want to start with the easiest solutions first. If it is just the initials you want, you can get the same initials and check and see if they are available at a different provider, such as hotmail, live, etc. We will try to get the recovery of the email, but it is unlikely as you don't know specific information and it is over 2 years old. I am discussing simplest solutions first for your convenience.
Near two years old. I can help guide you through the recovery, but not give you false hope, and have other simple ways to accomplish your goals.
OK, we have not discussed the recovery options yet just a simple way to give you an email provider with the same initials. If you don't want me to give you instructions to specifically talk with Gmail about the recovery I can set you for a refund.
OK I have flagged this for a refund.
Here is the start to recovering your account anyways, as I like to help people regardless.
I do not deal with billing I am IT support. I have flagged this for a refund and I see it is closed. Your assurance is guaranteed, this is a large highly rated company. Please go to the google website provided and attempt to recover your account for free. If you would like further refund information, please email***@******.***