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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 36815
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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How do you remove an email address from my google account? I

Customer Question

How do you remove an email address from my google account? I have a gmail account and she has one too but its under my name. I want it removed, thanks.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does both gmail email addresses have the same password ***** different passwords?

Is the issue only occur when sending? How about when receiving emails? Are both email accounts receiving email fine?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

Can you please sign in her gmail email address at the gmail.com website, then click on the gear icon near the upper right corner, then click on Settings. Then click on option "Accounts and Import" at the top, then click on edit info option on the right of her email address, then change the name there, then click on Save Changes, and check.

Please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

If needed, please sign in her gmail email address, then click on the big letter icon (or the gmail email address or the name) at the upper right corner, then click on My Account, then click on option Personal info & privacy, then click on Nickname, and edit the name as needed, then click on Done.

- If you still need help with this issue or with anything else, please type at the box below, then click on the Send button below to communicate with me, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,