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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Somehow i am not getting my e-mails. i had support at 11

Customer Question

somehow i am not getting my e-mails. i had support at 11 30am
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am sorry about your email issues. What is your email provider or the domain name part of your email address? Is it @yahoo.com? @gmail.com? or others?

How do you access your email? Are you using an email program like MS Outlook 2010?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 10 months ago.
videotron.ca is my provider. i had 100% of space used and got rid of a lot of my space but still have only 5% of space available. how can i get more memory
Expert:  Jess M. replied 10 months ago.

Hi, thank you for writing back. In order to free up some more disk space, please make sure that you delete all unwanted email and then empty your trash.

Are you using a web browser like internet explorer to send and receive emails?

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