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Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 5160
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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Since recently installing FireFox I have been having trouble

Customer Question

Since recently installing FireFox I have been having trouble playin games on Lumosity. The movements are choppy and jerky and greatly reduce my enjoyment of the games as well as reducing my scores. This is something I do every day, and would like the issue resolved. Lumosity suggested clearing the cache, which I did, but this didn"t help.
Submitted: 1 year ago.
Category: Email
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you tried installing Google Chrome and plating games?

Please try the instructions in the link below.

https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

If the issue persists, let me access your computer remotely, so that I can help you while you watch.

Thank you.

S H E F I N

Customer: replied 1 year ago.
I didn"t use your service and don't think that I should have had to pay for it.
Expert:  Shefin replied 1 year ago.

Hi,

If you have charged and would like to get a refund, please contact our customer support from the link below.

http://ww2.justanswer.com/help

Thank you.

S H E F I N

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