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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can't send emails from my mail.flicwic.com email account.

Customer Question

Can't send emails from my mail.flicwic.com email account. Error 554 5.71 end of message end of data rejected: user not permitted to relay
JA: Thanks. Can you give me any more details about your issue?
Customer: Can't send emails from my mail.flicwic.com email account. Error 554 5.71 end of message end of data rejected: user not permitted to relayRead more: http://www.justanswer.com/computer/5pfi2-unable-send-emails-everything-else-works-receive.html#ixzz3ywa1EjYm
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Email
Expert:  arsufi2002 replied 10 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 10 months ago.

Are you using Email Clients such Outlook / Thunderbird /Others

Expert:  arsufi2002 replied 10 months ago.

Or

Just directly send email from browser?

Expert:  arsufi2002 replied 10 months ago.

Please reply

Customer: replied 10 months ago.
The issue I am having is with my Webmail set up on a Business Catalyst platform. mail.flicwic.com This is across all devices.My Windows Mail is OK..
Customer: replied 10 months ago.
Could one of the email users I set up send spam from their email without me knowing it? As admin, can I view users email ativity?
Customer: replied 10 months ago.
I read where this error code is generated when there is spam being sent detected.
Customer: replied 10 months ago.
Sorry, I switched devices and couldn't find the chat to respond. Can you help?
Customer: replied 10 months ago.
Email user I set up can send emails, I, The admin, can't.