Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Ma’am which is the operating system installed in the PC.Isit windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other ?
On which web browser are you opening this outlook email,Is it using Internet explorer, Mozilla, Google Chrome or any other?
Note: - Please reply using the box below.