Hi there and welcome
Can you tell me which email program you are using please?
The payment failed for the phone call, so we will continue here
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options
Click on the General Tab and Delete all Temporary Internet Files.
Than click the Advance Tab and click Reset
Then restart the computer and tell me if it now functions please.
Its the wheel in the top right of internet explorer, not the one in Hotmail, is that the one your clicking?
I made a request to connect to your computer and I can then do this for you.
Please accept it.
correct, just for this question so I connect and fix this directly for you
you will, you just return to this web page here.
You can press CTRL + D to add it to your favorites.
because your payment did not clear on it.