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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Google just changed my user name and my account. IO cant

Customer Question

Google just changed my user name and my account. IO cant open my gmail. What do I do?
JA: Thanks. Can you give me any more details about your issue?
Customer: I want my old user name for google as well as my old google email account which I can no longer open
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Email
Expert:  Martin replied 10 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin