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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have a Nextbook tablet and it will not stay on. It is less

Customer Question

I have a Nextbook tablet and it will not stay on. It is less than one year old. Can you speak to probable causes for my problem?
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

Hi there, can you give me more details, by not stay on, do you mean its crashing? Or the battery is running out quickly?

Customer: replied 1 year ago.
It is not staying on i.e.; the screen goes dark. There may be a problem with the charging cord/connection.
Expert:  Tim replied 1 year ago.

Sounds like a power issue, but still need more detials, are you free for a phone call?

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