How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

MY EMAIL IS I CAN NOT SEND ANY MAIL I CAN RECEIVE BUT NOT

Customer Question

MY EMAIL IS***@******.***
I CAN NOT SEND ANY MAIL I CAN RECEIVE BUT NOT SEND WIT ANY OF MY EMIL ADDRESS WORKED TILL YOU BLOCKED IT
CAN YOU FIX IT
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

Expert:  Jason Jones replied 1 year ago.

Hello,

May I ask if you need help with this problem anymore or is your Gmail account now working?

Thank you for taking the time to answer my question.

Jason

Customer: replied 1 year ago.
no i still can not send any email but can receive it
hjad to get a gmx account
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.