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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I forgot my password

Customer Question

i forgot my password
Submitted: 10 months ago.
Category: Email
Expert:  Byron replied 10 months ago.

Hi Melvin. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are having the issue with?

I can help you get back in.

Expert:  Byron replied 10 months ago.

Can we do a screen sharing session and I can help you directly?

From your computer, please click the link below. When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=d2c15127-1269-443d-b660-5228da777e5d#re.v/492/