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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I am locked out of my email because I 't know my password.

Customer Question

I am locked out of my email because I don't know my password. The phone that is linked to my yahoo isn't active anymore what can I do to get into my account?
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issues. Can you please tell me the part before the @yahoo.com of your email so that I can check your recovery options?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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