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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can not open my gmail account, gives the following error

Customer Question

I can not open my gmail account, gives the following error message:"Too many redirects occurred trying to open https://mail.google.com/mail/.
I have Safari version 5.1.7(7534.57.7)
Ward
Submitted: 10 months ago.
Category: Email
Expert:  Jason Jones replied 10 months ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Expert:  Jason Jones replied 10 months ago.

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason

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