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Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 5222
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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My outlook shows email content w/o showing who the email is

Customer Question

my outlook shows email content w/o showing who the email is from, how do i correct this?
Submitted: 1 year ago.
Category: Email
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

It sounds like the View Column Field for "From" needs to added to view. Or. try changing the "sent to" view to "compact.

1. In the Inbox window
2. Right click on the top bar like "Subject"
3. You will get a window menu
4. Select Customize Current View
5. Click on "Fields"
6. Add "From" field.

If you are not able to do that, please let me access your computer remotely, so that I can help you resolve the issue while you watch.

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Thank you!