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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I'm noy rec eving all my mail
, I have some mail from

Customer Question

Customer: ***** *****............I'm noy rec eving all my mail
JA: Thanks. Can you give me any more details about your issue?
Customer: I have some mail from you guys but can't seem to receive anything else
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Please tell me the following:

  1. Are you using Windows or a Mac?
  2. Are you using a web browser like Internet Explorer, Chrome or Safari to access your emails?
  3. Or are you using an email program like MS Outlook 2010?
  4. What is your email provider: Gmail? Hotmail? AOL? or others?


Please let me know by replying to me here so that I can help you further.

Best regards,
Jess