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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 33885
Experience:  Over 15 year experience in Email Systems and Programs
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I want to upgrade my current operating system (Windows 7) to

Customer Question

Hello. I want to upgrade my current operating system (Windows 7) to Windows 10. Tried to do it, but cannot. Here is the reference code:
0x80070422-0x90016.
Please help me :)
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please disable your Anti Virus software on your computer, then try to do the update to windows 10 again.

Please let me know if it then completes.

Customer: replied 1 year ago.
Richard, I did that, and tried agaiin. Still would not upload:(
Expert:  Richard replied 1 year ago.

exact same error message or now a different one?

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