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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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As of yesterday, I can no longer send emails. I get an error

Customer Question

As of yesterday, I can no longer send emails. I get an error message that I've exceeded my daily limit of 250.
Submitted: 10 months ago.
Category: Email
Expert:  Shefin replied 10 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the email client you are using? E.g. gmail.com

Thank you.

S H E F I N

Customer: replied 10 months ago.
Outlook 2010
Expert:  Shefin replied 10 months ago.

Hi,

May I know the last part of you email address? E.g. xxxx@ gmail.com

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue while you watch?

Thank you.

S H E F I N

Customer: replied 10 months ago.
please.
Customer: replied 10 months ago.
Windows 8.1
@olivehillcleaning.com
Expert:  Shefin replied 10 months ago.

Hi,

Please go to the link below, click I agree, download and run Elsinore Client software.

http://www.justanswer.com/remotedesktop/join.aspx?Session=dfbb33f5-ee07-47d4-801d-b2443fc102d7

Thank you.

S H E F I N

Customer: replied 10 months ago.
Ok...I'm there
Expert:  Shefin replied 10 months ago.

Hi,

Please try it tomorrow and if the issue persists, please be back and let me know.

Thank you.

S H E F I N