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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have an iPad running latest software. I received a message

Customer Question

I have an iPad running latest software. I received a message from Google saying I needed to reset my gmail password. I have now reset the password ***** & keep getting the error message " the email & password ***** entered don't match" my email program is not downloading any mail or allowing me to send any mail. I am at a loss. Can you help.
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Exactly how did you receive this message to reset your password? Was it via an email that appears to come from Google?

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