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Hello my name is***** will be assisting you today. I will try my best to help you.
Sir how did you access this Hotmail account previously is it using Internet explorer or using email clients like Windows live mail,Outlook or Thunderbird?
Are you trying to regain access to your Microsoft email account which is Hotmail,outlook etc or trying to access any device/application using this Microsoft account ?
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I'm sorry about the issue. Is there any error or message?
What do you need to log on Microsoft for?
What is the exact issue you are having with? Please provide more details about the issue.
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